Fragen & Antworten

If your question is not fully answered here, please do not hesitate to contact us directly.

Become a pilot

  • How can I become a pilot?

    Swiss citizens from the age of 17 to 23 (24 for Officers) with a good reputation can follow the SPHAIR selection process to become military pilots. Visit the website www.sphair.ch

Payment

  • How can I pay for my order?

    We accept Paypal, Credit cards (Visa, Mastercard, American Express, Diners, JCB), or confirmed bank transfers.

  • Is there a minimum value for an order?

    No, there is no minimum value for an order.

Shipping

  • How much does the shipping cost?

    We send your order with Swiss Post. More information is given in our shipping options.

  • Do you deliver abroad?

    Yes, orders can be delivered abroad. More information is given in our shipping options.

  • How long does it take for my order to be delivered?

    We are not like Galaxus. Please understand that it may take a few days before we send your order. We make every effort to be as quick as possible.

    Generally, your purchases will be sent to you within 3 to 5 working days.

Returns

  • Can I return goods that are not adequate?

    Your purchase can be returned within 14 days. The return shipping is at your own expense and risk. The returned articles must be in good order and unused.

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